Frequently Asked Questions

from our travelers

Every journey begins with a question

Find answers to your questions before joining a tour, so you know exactly what you need. If you have any additional questions, feel free to contact us through our form.
Our main office is located in Cusco, the heart of Peruvian tourism. You can contact us via WhatsApp, email, social media, or our web form. We respond promptly, with warmth and personalized attention. You can visit the Contact menu, where you will find all the information needed to get in touch with our offices.
We design routes focused on adventure, ecotourism, traditional culture, mysticism, and gastronomy, tailored to each traveler. Every experience is crafted to create emotional connection, authenticity, and safety, while maintaining a strategic approach and the highest standards of quality.
Yes. At Camping Tours, we believe every traveler is unique, which is why we tailor each itinerary to your interests, pace, goals, and travel style. Nothing generic — everything is designed just for you.
Each program clearly details what is included and what is not. For example: transportation, guides, entrance fees, technical equipment, meals, accommodation, and more. We always provide clear information before you book.
You can book directly through our store, via WhatsApp, email, or our web form. We guide you step by step, answer your questions, and confirm every detail before finalizing your experience.
Yes. We work with secure payment platforms for international transactions, including credit/debit cards, bank transfers, and digital payment gateways. Transparency and trust are part of our commitment.
Yes. We apply clear and flexible policies depending on the type of tour and the cancellation timeframe. Our goal is to help you reschedule or manage your case smoothly and without complications.
Absolutely. We provide daily monitoring, satellite communication on long routes, trained guides, and established emergency protocols. Your safety is our priority every step of the way.
Yes. We offer options for solo travelers, couples, families, and private groups. You choose how you want to experience the journey, and we make sure it becomes unforgettable.
Our passion for Peru, our ethical commitment, absolute personalization, and a dedicated team that turns every journey into a transformative experience set us apart. We don’t sell tours — we create unforgettable experiences and meaningful moments.

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We turn your travel ideas into reality. Start your next adventure with Camping Tours, your ideal travel companion. Let your adventurous spirit soar. Start exploring today and live unforgettable experiences!
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